At the beginning of the year, I placed one of my students on the wrong bus. It was an honest mistake, she was brought back to the school and mom was called to come get her. When mom got to the school she was irate. She yelled and screamed at me for putting her child on the wrong bus. Ever since then she has tried to inconvenience me in any way possible. She has also made it a point to talk about me and knit pick everything I do to other parents in the classroom. How do I address this situation? Should I get administration involved, or should I handle it myself?
If I were in this situation, I would take this approach to solve the problem.