One of your students tells you that he is gay. The student is crying and wants to talk to you because he is having trouble "fitting in." What would be the right action(s)?
Referring a student to a counselor is the most professional decision you can make, and I would do this. It is good for a student to know that your door is open, and if they need help they can come to you, but if you lead a student in any direction and the parents don't like it, then that can cause so much trouble for you. Plus a counselor is trained and educated on how to deal with emotional problem that the student is facing.
I think it is important to talk with the student. As the teacher, you have a responsibility to help the student feel comfortable. Immediately referring the student to the counselor can make the student feel uncomfortable and like they can't talk to their teacher about their problems.