Case
Refused to do anything he did not want to do

A classroom situation I had was a freshman student who absolutely refused to do anything he did not want to do. The frustrating part was not that he would not participate but that his teachers allowed it to happen because it was better that he was at school than at his home. It was frustrating because (1) the student was not learning and (2) the student obviously had a horrible homelife.

Solution #1
Obviously diplomacy would not work for this student. To me the only solution would be to send him to an alternative program. If he did not produce work there he would be sent home and that is a place he does not want to go. His only alternative is to do the work.

I do not fully agree with this solution because I do not like the idea of sending a child to an outside program without exhausting every option.

I don't agree with this solution really either because I don't think punishing him by sending him home is appropriate knowing his home life is horrible.

Sending home is generally what they want, make them do something else in the school.

Solution #2
First, I would try to discuss with the student the issue he or her are having. Find out the reasons why the student feels the way they do. Find out what assignments he or she likes to do. Create a system that would have positive reinforcements for completing work. Do not give extra points for completing assignments that are already expected out of him or her, but maybe something that will increase intrinsic motivation.
Solution #3
I would work with the student to develop a plan or system to correct his behavior. This may mean setting a timer for assignment, chunking the assignments he doesn't want to do, or working with a reward system. I would also speak with the student to find out how school can help him in life. To address the issue with the co-workers, I would discuss with them strategies I have used that were successful in getting the student to complete his work. This may show them that there is an alternative to letting the student refuse to do work he doesn't want to do.
Solution #4
This student needs to be given an ultimatum, either do the work I am asking you to do or face the consequence. The consequences need to be addressed in the beginning of the school year. The consequences could start out as something simple such as moving their desks nearer to the teacher which would also isolate them from their peers. I would even offer one-on-one tutoring if the student was willing to receive it. Then a note or phone call home to the parents. If these did not motivate the student then the student would receive ISS. Finally, administrative action would be needed.
Solution #5
Try to make him think things are his ideas. I generally use this on my younger kids I work with and that's easier to present an idea to them by saying things like "don't you think this would be a great idea!?" but it is worth a shot for this student. Maybe finding things he is interested in and gearing assignments for just him. It sounds like he is lost at home and losing him at school as well. Try to regain his attention before he is checked out all together.
Solution #6
I think it would be best for the student to meet with a guidance counselor to help with his home life situation. It is also important the student understands that classroom assignments and projects are not an option. While he can't go home because of his situation, there are always options of in school suspensions.